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ADSO Summit 2019 (Updated agenda as of 2/22/19)

March 28, 2019 - March 30, 2019

The Association of Dental Support Organizations will be holding its annual Summit in 2019 at the Manchester Grand Hyatt in downtown San Diego, California. It is consistently the gold standard event for the DSO industry.

Last year we hit record attendance and are looking forward to another exciting event. DSO and group practice leaders, industry and association partners, and industry experts travel from around the globe to network and share best practices and strategies for sustainable growth. We heard your feedback: we’re introducing more sessions focused on innovative leadership practices, growth and development strategies, marketing tips and tricks, compliance best practices, and the latest developments and future trends in the DSO industry.

There will be multiple breakout sessions and networking events each day so you can connect with fellow attendees. Don’t miss the final reception at Petco Park, home of Major League Baseball’s San Diego Padres! The annual ADSO Summit draws C-level executives and team members from DSOs, industry and association partner companies, and more than 100 guest companies.

Industry Partners, make the most of the Summit by becoming a sponsor! Learn more here.


(Note: the agenda is as of 2/22/19. Not all speakers have been finalized. Stay tuned to GDN as we will keep you up to date on any changes.)

Thursday, March 28, 2019

12:00 PM – 7:00 PM Registration Open to all attendees
12:00 PM – 3:30 PM Round Table Discussions Open to all attendees
12:00 PM – 1:30 PM Preconference Welcome & Lunch Invitation Only
1:30 PM – 3:30 PM Preconference Premium Talk Table Meetings Invitation Only
3:30 PM – 5:30 PM General Session Open to all attendees

Leadership Panel: CEO to CEO – New Horizons
Speakers: Steve Bilt, CEO, Smile Brands
Ken Cooper, CEO, North American Dental Group
Mitch Olan, Executive Chairman, Dental Care Alliance
Dr. Sulman Ahmed, CEO, DECA Dental Group
Moderator: Michael Bileca, ADSO President

5:30 PM – 6:30 PM Talk Table Exhibit & Networking Open to all attendees
7:00 PM – 10:00 PM Opening Reception Open to all attendees

Friday, March 29, 2019

8:00 AM – 5:00 PM Registration Open to all attendees
8:00 AM – 9:00 AM Breakfast Open to all attendees
8:00 AM – 9:00 AM Gold Sponsor Breakfast Invitation Only
9:00 AM – 11:00 AM General Session Open to all attendees

Leadership Panel: Developing a C-Suite Leadership Team
Speakers: Pat Bauer, CEO, Heartland Dental
Alistair Madle, CEO, D4C Dental Brands
Bob Fontana, President & CEO, Aspen Dental Management
Steve Thorne, President & CEO, Pacific Dental Services
Moderator: Scotte Hudsmith, CEO, Smile Doctor

11:00 AM – 11:30 AM Sponsored Coffee & Snack Break Open to all attendees
11:30 AM – 12:30 PM Breakout Sessions Open to all attendees


Speakers: Victoria Harvey, SVP & Chief Legal Officer, Smile Brands
Dr. Andrew Matta, DMD, North American Dental Group

DSO Models: Integrating Specialties
Speaker: Merritt Dake, CEO, Rock Dental Brands

Foresight 20/20: Actionable Insights for Operations, Marketing & IT Success
Speaker: Amol Nirgudkar, CEO, Patient Prism

Growth & Development: A Dentists’ Story: 1-25 Locations
Speaker: Dr. AJ Acierno, CEO & President, DecisionOne Dental

Leadership: Women in the DSO Industry
Speakers: Dr. Yashu Singh, Owner Dentist, Sing Orthodontics
Tanisha Wicker, SVP, Human Resources, Smile Brands
Jody Martin, Chief Marketing Officer, Smile Brands

Recruitment & Retention: Improve Your Bottom Line
Speakers: Lisa Nguyen, Program Manager, UCLA School of Dentistry, CBCE
Bill Piskorowski, Associate Dean, UCLA School of Dentistry, CBCE

ADSO Dental Plan: Wellfit
Speakers: Steve Thorne, President & CEO, Pacific Dental Services
Matt Hall, President & COO, Wellfit

12:30 PM – 1:30 PM Lunch Open to all attendees
12:30 PM – 1:45 PM Gold Sponsor Lunch Invitation Only
1:45 PM – 2:30 PM Breakout Sessions Open to all attendees

Clinical Systems: Creating a Culture of Clinical Excellence
Speaker: Dr. Shalin Patel, Chief Clinical Officer, DECA Dental Group

Compliance: Building an Actionable & Practical Compliance Program
Speakers: Andy Lyness, General Counsel & Chief Compliance Officer, D4C
Dr. Rodney Alles, Partner & Chief of Clinical Affairs, DECA Dental

DSO Models: One Size Does Not Fit All
Speaker: Emmet Scott, CEO, Community Dental Partners

Future Trends: Teledentistry
Speakers: Brant Herman, CEO, Mouthwatch
Dr. Rick Workman, Founder & Executive Chairman, Heartland Dental

Growth & Development: Structuring for Growth, Scale & Sale
Speakers: Waller Law Team

Operations: Developing an Operational Infrastructure
Speaker: Dr. Scott Luene, CEO, Breakaway Practice

2:30 PM – 3:00 PM Sponsored Coffee & Snack Break Open to all attendees
3:00 PM – 4:00 PM Breakout Sessions Open to all attendees

Clinical Best Practices: Doctor Recruitment
Speakers: Dr. Michael Acierno, President & Chief Medical Officer, DecisionOne Dental

DSO Models: Emerging DSO Panel
Speakers: Steven Jones, Co-Founder & Chief Development Officer, CORDENTAL Group
Brandon Halcott, Co-Founder & President, Tru Family Dental

Future Trends: The Future of Dentistry and Its Impact on DSOs and Group Practices
Speaker: Marko Vujicic, PhD, Chief Economist & Vice President, American Dental Association

Growth & Development: Creative Dental Equity Structures
Speakers: Benesch Law Team

Marketing Panel
Speakers: Bill Neumann, CEO, Group Dentistry Now
Paul Benson, Senior Consultant, Apex Revenue Technologies (Now Rev Spring)
Stacy Medema, Creative Manager, DecisionOne Dental

Catch & Release: Why Your Talent Strategy is Flawed
Speaker: John Whitaker, Vice President, Talent Acquisition, DentalOne Partners

3:00 PM – 4:00 PM Industry Partner Forum Industry Partner Attendees
4:00 PM – 5:30 PM Talk Table Exhibit & Networking Open to all attendees
6:15 PM – 7:00 PM Departure to Final Reception Open to all attendees
6:30 PM – 10:00 PM Final Reception at Petco Field, First Pitch at 7:10 PM! Open to all attendees

Saturday, March 30, 2019

8:30 AM – 11:30 AM Registration Open to all attendees
8:30 AM – 9:30 AM Breakfast Open to all attendees
8:30 AM – 10:30 AM Talk Table Exhibit & Networking Open to all attendees
10:30 AM – 12:00 PM Closing General Session
Special Guest Speaker: Eric Wahl
Keynote speaker Erik Wahl is a recognized artist and business strategist. He challenges organizations to break free from the chains of business as usual. Join us during this fascinating performance where Erik’s passion for business growth and art converge!

We look forward to seeing you in San Diego!

View some highlights from the 2018 Summit:


March 28, 2019
March 30, 2019
Event Category:


Manchester Grand Hyatt San Diego
1 Market Place
San Diego, CA 92101 United States
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