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Dykema DSO Conference 2021 – 8th Annual Definitive Conference for Dental Support Organizations – Aurora, CO

July 28 - July 30


Dykema is excited to host their 2021 Definitive Conference for Dental Service Organizations at the luxurious Gaylord Rockies Resort & Convention Center on July 28-30, 2021, and you can REGISTER RIGHT NOW for a historically low price of only $395!

Just minutes from both the Denver International Airport and downtown Denver in Aurora, Colorado, Gaylord Rockies Resort & Convention Center is Colorado’s largest combined resort and convention center. The resort features 1,501 guest rooms, including 114 well-appointed suites, and more than 486,000-square-feet of meeting and convention space. A gateway to the Rockies, the resort offers eight dining options, a luxurious spa and salon, indoor and outdoor pools, a 75-foot TV in the Mountain Pass Sports Bar, and picture-perfect views of the mountains. To learn more about the Gaylord, visit www.gaylordrockies.com.


Please have your team book their discounted room reservations with the Gaylord Rockies Resort as soon as possible, as the block historically sells out. Room rate is $272.00 + 15.25% tax. The last day to make your reservations under the room block is July 26, 2021. Reserve your room by clicking CLICKING HERE.

Contact Séverine Stephenson at [email protected] or 214-462-6474 for more info. To learn about sponsorship opportunities, please contact [email protected]

We look forward to seeing you in 2021!

Register Now


1:00 PM – 1:05 PM

Introductory Remarks

  • Brian Colao, Director of the Dykema DSO Industry Group

1:05 PM – 1:30 PM

6 Keys to the Recovery of the DSO Industry

  • Brian Colao, Director of the Dykema DSO Industry Group

1:30 PM – 2:15 PM

How to Safely Restart Your Practice:  A Clinical Guide to Patient and Staff Safety

  • Dr. Yahya Mansour, Chief Clinical Officer, Rodeo Dental
  • Dr. Chad Evans, Chief Dental Officer, Community Dental Partners
  • Dr. Robert Crim, Chief Clinical Officer, Smile Brands Inc.
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

2:15 PM – 3:15 PM

Responding to a Pandemic: Status of Global Supply Chains and the Role of Dentists in Testing

  • Stanley Bergman, Chairman of the Board and CEO, Henry Schein
  • AJ Caffentzis, President, US, Henry Schein
  • David Kochman, Vice President, Corporate Affairs and Deputy Chief of Staff, Office of the CEO, Henry Schein
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

3:15 PM – 3:45 PM

Accounting and Cash Strategies Post-COVID 19

  • Mike White, Principal, CLA
  • Mark Rudolph, Shareholder and Dental Practice Chair, Elliott Davis
  • Brian Tortolano, Partner, Rosen & Associates
  • Moderator:  Eric White, Member, Dykema

3:45 PM – 4:15 PM

Marketing and Technology Post-COVID 19:  When and How to Reach Out to Patients to Reschedule

  • Grace Rizza, Founder and CEO, Identity Dental Marketing
  • Amol Nirgudkar, CEO, Patient Prism
  • James Nick, Chief Marketing Officer, Dental Care Alliance
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

4:15 PM – 4:45 PM

Reigniting M&A:  A Buyer’s Perspective

  • Dave Pegg, Chief Development Officer, Dental Care Alliance
  • George Radigan, VP Business Development, North American Dental Group
  • Dan Davis, Managing Director, Thurston Group
  • Moderator:  Craig Woods, Member, Dykema

4:45 PM – 5:15 PM

Reigniting M&A:  A Seller’s Perspective

  • Karan Garg, Managing Director, Houlihan Lokey
  • Kevin Cumbus, President and Co-Founder, TUSK
  • Moderator:  Virgil Ochoa, Member, Dykema

5:15 PM – 5:30 PM

Employment Issues Post-COVID 19:  Best Practices When Recalling Your Staff

  • Donna McElroy, Member, Dykema

5:30 PM – 6:00 PM

Update on Banking/Lending Post-COVID 19

  • Mike Montgomery, VP- Director of Healthcare Strategic Markets, Live Oak Bank
  • Gareth Petsch, Director of Specialty Lending, Citibank
  • Moderator:  Eric White, Member, Dykema

6:00 PM – 6:45 PM

Planning Your Restart:  What to Expect For Patient Demand; a Discussion on Right-Sizing or Improving Your Group; and Other Best Practices in Reopening Your Offices

  • Heidi Arndt, COO, Strive Dental Management
  • Dr. Scott Leune, CEO, Breakaway Dental
  • Diwakar Sinha, Co-Founder and Partner, TUSK
  • Moderator:  Zachary Hoard, Member, Dykema

6:45 PM – 7:30 PM

Keynote Address – Leading Through Crisis; The Future of Dentistry

  • Steve Bilt, CEO, Smile Brands Inc.



July 28
July 30
Event Category:


Gaylord Rockies
6700 North Gaylord Rockies Blvd
Aurora, CO 80019 United States


Charleen Maranto at dykemadso@dykema.com